[CEUR Workshop Proceedings] Vol-492

Copyright © 2009 for the individual papers by the papers' authors. Copying permitted for private and academic purposes. Re-publication of material from this volume requires permission by the copyright owners. This volume is published by its editors.

DEGAS 2009 logo

Design and Evaluation of e-Government Applications and Services

Proceedings of the 2nd International Workshop on Design and Evaluation of e-Government Applications and Services
(DEGAS'2009) in conjunction with INTERACT'2009, Uppsala, Sweden, August 24th 2009.

Edited by

Marco Winckler1, Monique Noirhomme-Fraiture2, Dominique Scapin3, Gaelle Calvary4 and Audrey Serna4

1 IHCS-IRIT, University Paul Sabatier (France)
2 Université Notre-Dame de la Paix (Belgium)
3 INRIA-Rocquencourt (France)
4 University of Grenoble (France)

Table of Contents

  1. Foreword
    (pp. 1)

Full papers

  1. X-Gov: Crossmedia for Government Services
    Flavio Miyamaru and Lucia Filgueiras (pp. 1-9)
  2. Profiling User Requirements for Multi-Target e-Government Applications: a case study
    Marco Winckler, Dominique Scapin, Florence Pontico, Gaelle Calvary and Audrey Serna (pp. 9-16)
  3. MultiStates: Monitoring Databases With Acoustic and Intuitive Perspective Wall Interaction
    Thomas Gladisch, Dirk Willuhn and Gerhard Weber (pp. 17-23)
  4. Advanced Quality Tools for eGovernment Services
    Antonio Candiello, Andrea Albarelli and Agostino Cortesi (pp. 24-29)

Position papers

  1. Using Human Language Technology to Support the Handling Officers at the Swedish Social Insurance Agency
    Hercules Dalianis, Ola Knutsson and Teresa C. Pargman (pp. 30-32)
  2. E-government HCI: a Genuine Research Field?
    D. L. Scapin (pp. 33-37)
  3. Accessibility of Mobile Phone Applications
    Gerhard Weber (pp. 38-39)
  4. Senior Web Surfer
    Isabelle Motte and Monique Noirhomme-Fraiture (pp. 40-41)

Full text of proceedings (single file)

21-Aug-2009: submitted by Marco Winckler
21-Aug-2009: published on CEUR-WS.org