| Vol-4134 urn:nbn:de:0074-4134-x Copyright © 2025 for the individual papers by the papers' authors. Copyright © 2025 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0).

# STPIS 2025
Socio-Technical Perspectives in Information Systems 2025

### Proceedings of the 11th International Workshop on Socio-Technical Perspectives in Information Systems (STPIS 2025)

### Hybrid workshop at the Institute for Sociological, Political and Juridical Research, Ss. Cyril and Methodius University in Skopje, North Macedonia.

Edited by STPIS'25 chairs:

### Marija Topuzovska Latkovikj *
Peter Bednar **
Mikko Rajanen ***
Joakim Kävrestad ****
Helena Vallo Hult *****
Amany Elbanna ******

* Ss. Cyril and Methodius University in Skopje, Republic of North Macedonia
** University of Portsmouth, UK & Lund University, Sweden
*** University of Oulu, Finland
**** University of Jönköping, Sweden
***** University West, Sweden & NU Hospital Group, Sweden
****** Sussex University, UK

## Table of Contents

- Preface Summary: There were 38 papers submitted for peer-review to this workshop. Out of these, 32 papers were accepted after a revision, a presentation and a second round of peer-reviews.

### Keynote and Case Workshop

- Education in Transition: From Disruption to Innovation, Preparing Students for a Technological AI-Driven Future - Abstract Herbert P. Ricardo
- Case Problem Brief: Preserving Human Connection in Digital Health Systems - Abstract Darko Frtunik Dragan Sahpaski

### Paper session 1

- AI use in Software Engineering: More than you bargained for? Peter Bednar, Christine Welch
- From Technostressors to AI-Stressors: A Systematic Literature Review of Stressors Associated with AI System Pratik Sapkota, Markus Makkonen, Henri Pirkkalainen, Markus Salo
- Managing Insider Risk ‘Entities’ as the Route to Security Convergence Robert Kennedy
- Not Just a Weak Link: Rethinking Aging, Cognition, and Cybersecurity in AI-Powered Workplaces Andrea Brignone, Naomi Woods, Ruilin Zhu

### Paper session 2

- An Exploration into the Requirements and Responsibilities of CISO Roles: Balancing Art with Science Moufida Sadok, Iain Reid
- How can CyBOK Support Filling the Cybersecurity Skills Gap? An Exploration of CyBOK as an OER Muhammad Abbas Khan Abbasi, Joakim Kävrestad
- Towards Operationalizing Cyber Resilience - A Socio-Technical Analytical Framework Anton Holmström, Simon Andersson, Johan Wenngren
- An Empirical Study of Socio-Technical Information Security Exercises as a Tool to Foster Organizational Learning and Information Security Readiness Development in Norwegian Municipalities Guro B. Olsborg, Grethe Østby, Mohamed Abomhara, Sule Yildirim Yayilgan

### Paper session 3

- Symbolic and Social Microfoundations of Organizational Ambidexterity: The Case of the AI BooSTcamp Stéphanie Gauttier, Louis Brunet, Isabella Seeber, Pascal Urard
- Designing Human-Centered Socio-Technical Systems to Mitigate Turnover Intention: Evidence from the Macedonian IT Industry Blazhe Josifovski, Marija Topuzovska Latkovikj, Mirjana Borota Popovska, Vesna Zabijakin Chatleska
- The Impact of the Digital Ecosystem on the Aspect of Entrepreneurial Business and Human Resource Management Marijana Maksimović, Vesna Zabijakin Chatleska
- Sociotechnical Perspectives on Digital Technologies in Human Resource Management systems Ana Josimovska Nikolov, Marija Topuzovska Latkovikj

### Paper session 4

- Crisis in Syndstad: A Serious Game for Post-Incident Investigation Training Richard McEvoy, Stewart Kowalski
- Co-Designing an App for Children With Periodic Fever: The Views of Guardians, Healthcare Professionals and Researchers Helena Vallo Hult, Anna Sigridur Islind, Malin Granlund, Karin Rydenman, Per Wekell
- The Trustworthy, Governable Platform: A New Approach to Applying the Language Action Perspective and Relational Design Mike Martin, Gianni Jacucci
- Bridging the Gap: Socio-Technical Perspectives on Software Testing and Automation in Manufacturing Jasmin Jakupovic, Joel Johansson, Rudy Matela, Johan Lidén Eddeland

### Paper session 5

- Lingua Mathematica as an Antidote for Digital Exclusion Jyri Naarmala, Juho-Pekka Mäkipää
- Socio-Technical Transformation of Elderly-Care with Data-Driven Decision-Making: An Umbrella Review Ella Kolkowska, Muhammad Hanif
- Transferability of Findings in Socio-Informatics: Enabling Social Change beyond the Individual Case Maximilian Krüger, Philip Engelbutzeder, Marc Gerbracht, Markus Rohde, Volker Wulf
- GenAI Summaries of Articles: Effective and Useful? Peter Bednar

### Paper session 6

- Designing for Doctors in Training: User-Centered Design for Digital Continuing Medical Education Nirmela Poturovic, George Addo Yeboah, Paul Pålsson, Helena Vallo Hult
- What We Talk About When We Talk About Stakeholders in the Autism Spectrum Disorder Case Laura Tarantino, Valentino Moretto, Margherita Attanasio, Monica Mazza
- Developing a Civic Cohesion Framework: Integrating Asset-Based Community Development (ABCD) and the Civic Intelligence Framework in a Sociotechnical Context Gill Hagan-Green, Barbara Spooner, Stephen Brookes, Stuart Younger-Cooper, Iain Caldwell
- When People Matter: A Socio-Technical Vision of a Blockchain Proof of Concept Emanuele Gabriel Margherita, Stefania Denise Escobar, Pietro Abbati Marescotti, Gianluca Ritarossi, Danila Scarozza, Eleonora Veglianti

### Paper session 7

- A Socio-Technical Perspective on Forensic Challenges in Smartphones and Smartwatches: A Systematic Literature Review Jonas Ingemarsson, Erik Andersson, Joakim Kävrestad, Marcus Birath
- Human Smart Towns: A Viable Strategy for Disaster Response Alessandra Galassi
- Evaluating Security and Data Privacy in Smart Home Devices Natalia Khetagourova, Christoffer Lundh, Joakim Kävrestad
- The Role of Artificial Intelligence in SOC Operations: Adoption, Perception, and Workforce Impact Daniel Boughton, Iain Reid

### Paper session 8

- Systems Thinking in Human-Computer Interaction Mikko Rajanen
- Towards Fourth-Order Cybernetics in AI Governance: SocioTechnical Perspectives on AI Risk Management in Knowledge-Based Organizations Ludmila Jiříčková
- From Privacy to Legacy: Trust in Post-Mortem Social Media Data Management in Sweden Johannes Hou Gustafsson, Emil Wellerup, Erik Bergström, Ulf Seigerroth
- Why Do Showroomers Experience Feelings of Guilt? Matilda Holkkola, Tiina Kemppainen, Lauri Frank

2025-12-04: submitted by Mikko Rajanen, metadata incl. bibliographic data published under Creative Commons CC0
2025-12-20: published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) |valid HTML5|