Susan Mudambi
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2003
1
EE
Rosalie J. Ocker
, Susan Mudambi: Assessing the Readiness of Firms for CRM: A Literature Review and Research Model.
HICSS 2003
: 181
Coauthor Index
1
Rosalie J. Ocker
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Copyright ©
Tue Nov 3 08:52:44 2009 by
Michael Ley
(
ley@uni-trier.de
)
