| * | 2009 |
| 12 | EE | Segev Wasserkrug,
Ohad Greenshpan,
Yariv N. Marmor,
Boaz Carmeli,
Pnina Vortman,
Fuad Basis,
Dagan Schwartz,
Avishai Mandelbaum:
InEDvance: Advanced IT in Support of Emergency Department Management.
NGITS 2009: 86-95 |
| 2008 |
| 11 | EE | Avishai Mandelbaum,
Petar Momcilovic:
Queues with Many Servers: The Virtual Waiting-Time Process in the QED Regime.
Math. Oper. Res. 33(3): 561-586 (2008) |
| 2005 |
| 10 | EE | Sergey Zeltyn,
Avishai Mandelbaum:
Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue.
Queueing Syst. 51(3-4): 361-402 (2005) |
| 2004 |
| 9 | EE | Sem Borst,
Avishai Mandelbaum,
Martin I. Reiman:
Dimensioning Large Call Centers.
Operations Research 52(1): 17-34 (2004) |
| 8 | EE | Avishai Mandelbaum,
Alexander L. Stolyar:
Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cµ-Rule.
Operations Research 52(6): 836-855 (2004) |
| 7 | EE | Nahum Shimkin,
Avishai Mandelbaum:
Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences.
Queueing Syst. 47(1-2): 117-146 (2004) |
| 6 | EE | Predrag R. Jelenkovic,
Avishai Mandelbaum,
Petar Momcilovic:
Heavy Traffic Limits for Queues with Many Deterministic Servers.
Queueing Syst. 47(1-2): 53-69 (2004) |
| 2002 |
| 5 | EE | Ger Koole,
Avishai Mandelbaum:
Queueing Models of Call Centers: An Introduction.
Annals OR 113(1-4): 41-59 (2002) |
| 4 | | Avishai Mandelbaum,
William A. Massey,
Martin I. Reiman,
Alexander L. Stolyar,
Brian Rider:
Queue Lengths and Waiting Times for Multiserver Queues with Abandonment and Retrials.
Telecommunication Systems 21(2): 149-171 (2002) |
| 2000 |
| 3 | | Avishai Mandelbaum,
Nahum Shimkin:
A model for rational abandonments from invisible queues.
Queueing Syst. 36(1-3): 141-173 (2000) |
| 1998 |
| 2 | EE | Avishai Mandelbaum,
Sergey Zeltyn:
Estimating characteristics of queueing networks using transactional data.
Queueing Syst. 29(1): 75-127 (1998) |
| 1 | EE | Avishai Mandelbaum,
William A. Massey,
Martin I. Reiman:
Strong approximations for Markovian service networks.
Queueing Syst. 30(1-2): 149-201 (1998) |