| * | 2008 |
|---|
| 9 | EE | Evangelos Grigoroudis,
Charalambos Litos,
Vassilis Moustakis,
Yannis Politis,
Loukas Tsironis:
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach.
European Journal of Operational Research 187(3): 1346-1357 (2008) |
| 2007 |
|---|
| 8 | EE | Yannis Siskos,
Evangelos Grigoroudis,
Evangelia Krassadaki,
Nikolaos F. Matsatsinis:
A multicriteria accreditation system for information technology skills and qualifications.
European Journal of Operational Research 182(2): 867-885 (2007) |
| 7 | EE | Panagiotis Kyriazopoulos,
Athanasios Spyridakos,
Evangelos Grigoroudis,
Yannis Siskos,
Denis Yannacopoulos:
The quality of e-services: Measuring satisfaction of Internet customers.
Operational Research 7(2): 233-254 (2007) |
| 2004 |
|---|
| 6 | EE | Evangelos Grigoroudis,
Yannis Siskos:
A survey of customer satisfaction barometers: Some results from the transportation-communications sector.
European Journal of Operational Research 152(2): 334-353 (2004) |
| 2003 |
|---|
| 5 | EE | Evangelos Grigoroudis,
O. Spyridaki:
Derived vs. stated importance in customer satisfaction surveys.
Operational Research 3(3): 229-247 (2003) |
| 4 | EE | Nikolaos F. Matsatsinis,
Evangelos Grigoroudis,
Pavlos Delias:
User satisfaction and e-learning systems: Towards a multi-criteria evaluation methodology.
Operational Research 3(3): 249-259 (2003) |
| 2002 |
|---|
| 3 | EE | Evangelos Grigoroudis,
Yannis Siskos:
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method.
European Journal of Operational Research 143(1): 148-170 (2002) |
| 2 | EE | Evangelia Krassadaki,
Evangelos Grigoroudis,
Nikolaos F. Matsatsinis,
Yannis Siskos:
The evaluation of studies and training in information technology: A multicriteria approach.
Operational Research 2(3): 321-338 (2002) |
| 2000 |
|---|
| 1 | EE | Evangelos Grigoroudis,
Yannis Siskos,
Olivier Saurais:
TELOS: a customer satisfaction evaluation software.
Computers & OR 27(7-8): 799-817 (2000) |
