| |
| * | 2008 | |
|---|---|---|
| 1 | EE | Magdalena Arcilla, José Calvo Manzano, Gonzalo Cuevas, Gerzon Gómez, Elena Ruiz, Tomás San Feliu Gilabert: A Solution for Establishing the Information Technology Service Management Processes Implementation Sequence. EuroSPI 2008: 106-116 |
| 1 | Magdalena Arcilla | [1] |
| 2 | Gonzalo Cuevas | [1] |
| 3 | Tomás San Feliu Gilabert | [1] |
| 4 | José Calvo Manzano | [1] |
| 5 | Elena Ruiz | [1] |