| |
| 2007 | ||
|---|---|---|
| 5 | EE | Willem Pieterson, Jan van Dijk: Channel choice determinants; an exploration of the factors that determine the choice of a service channel in citizen initiated contacts. DG.O 2007: 173-182 |
| 4 | EE | Jan van Dijk, Willem Pieterson, Alexander van Deursen, Wolfgang Ebbers: E-Services for Citizens: The Dutch Usage Case. EGOV 2007: 155-166 |
| 2006 | ||
| 3 | EE | Alexander van Deursen, Jan van Dijk, Wolfgang Ebbers: Why E-government Usage Lags Behind: Explaining the Gap Between Potential and Actual Usage of Electronic Public Services in the Netherlands. EGOV 2006: 269-280 |
| 2005 | ||
| 2 | EE | Willem Pieterson, Wolfgang Ebbers, Jan van Dijk: The Opportunities and Barriers of User Profiling in the Public Sector. EGOV 2005: 269-280 |
| 2003 | ||
| 1 | EE | Jan van Dijk, Kenneth Hacker: The Digital Divide as a Complex and Dynamic Phenomenon. Inf. Soc. 19(4): (2003) |
| 1 | Alexander van Deursen | [3] [4] |
| 2 | Wolfgang Ebbers | [2] [3] [4] |
| 3 | Kenneth Hacker | [1] |
| 4 | Willem Pieterson | [2] [4] [5] |