| |
| * | 2002 | |
|---|---|---|
| 2 | EE | Yooncheong Cho, Il Im, Starr Roxanne Hiltz, Jerry Fjermestad: An Analysis of Online Customer Complaints: Implications for Web Complaint Management. HICSS 2002: 176 |
| 2001 | ||
| 1 | EE | Jia Shen, Starr Roxanne Hiltz, Kung-E Cheng, Yooncheong Cho, Michael Bieber: Collaborative Examinations for Asynchronous Learning Networks: Evaluation Results. HICSS 2001 |
| 1 | Michael Bieber (Michael P. Bieber) | [1] |
| 2 | Kung-E Cheng | [1] |
| 3 | Jerry Fjermestad | [2] |
| 4 | Starr Roxanne Hiltz | [1] [2] |
| 5 | Il Im | [2] |
| 6 | Jia Shen | [1] |