2. CHIMIT 2008: San Diego, California, USA

AEleen Frisch, Eser Kandogan, Wayne G. Lutters, James D. Thornton, Mustapha Mouloua (Eds.): Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2008, San Diego, California, USA, November 14-15, 2008. ACM 2008, ISBN 978-1-60558-355-6

Work practice

Nicole F. Velasquez, Suzanne P. Weisband:
Work practices of system administrators: implications for tool design. 1
Víctor M. González, Leonardo Galicia, Jesús Favela:
Understanding and supporting personal activity management by IT service workers. 2
Kevin F. White, Wayne G. Lutters, Anita Komlodi:
Towards virtualizing the helpdesk: assessing the relevance of knowledge across distance. 3

Nicole F. Velasquez, Alexandra Durcikova:
Sysadmins and the need for verification information. 4
Tara Whalen, Elaine G. Toms, James Blustein:
Information displays for managing shared files. 5

Rosa R. Heckle, Wayne G. Lutters, David Gurzick:
Network authentication using single sign-on: the challenge of aligning mental models. 6
Pooya Jaferian, David Botta, Fahimeh Raja, Kirstie Hawkey, Konstantin Beznosov:
Guidelines for designing IT security management tools. 7

Lance Bloom, Nancy Clark:
IT-management software deployment: field findings and design guidelines. 8
Eser Kandogan, John H. Bailey, Paul P. Maglio, Eben M. Haber:
Policy-based IT automation: the role of human judgment. 9
Jeffrey A. Calcaterra, John Bailey, Kenya Freeman Oduor:
Multiple people and components: considerations for designing multi-user middleware. 10
Jhilmil Jain, Ismail Ari, Jun Li:
Understanding the challenges faced during the management of data mining models. 11
Jhilmil Jain, Ismail Ari, Jun Li:
Designing dashboards for managing model lifecycle. 12
Tom Gross, Samuli Pekkola:
Analysing a workflow management system: three levels of failure. 13
Eben M. Haber:
System administrator teamwork: evidence from the SAGE salary survey. 14