| |
| * | 2009 | |
|---|---|---|
| 9 | EE | Itay Gurvich, Mor Armony, Constantinos Maglaras: Cross-Selling in a Call Center with a Heterogeneous Customer Population. Operations Research 57(2): 299-313 (2009) |
| 2006 | ||
| 8 | EE | Constantinos Maglaras: Revenue Management for a Multiclass Single-Server Queue via a Fluid Model Analysis. Operations Research 54(5): 914-932 (2006) |
| 2005 | ||
| 7 | EE | Constantinos Maglaras, Jan A. Van Mieghem: Queueing systems with leadtime constraints: A fluid-model approach for admission and sequencing control. European Journal of Operational Research 167(1): 179-207 (2005) |
| 6 | EE | Constantinos Maglaras, Assaf J. Zeevi: Pricing and Design of Differentiated Services: Approximate Analysis and Structural Insights. Operations Research 53(2): 242-262 (2005) |
| 2004 | ||
| 5 | EE | Constantinos Maglaras, Assaf J. Zeevi: Diffusion Approximations for a Multiclass Markovian Service System with "Guaranteed" and "Best-Effort" Service Levels. Math. Oper. Res. 29(4): 786-813 (2004) |
| 4 | EE | Mor Armony, Constantinos Maglaras: On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design. Operations Research 52(2): 271-292 (2004) |
| 3 | EE | Mor Armony, Constantinos Maglaras: Contact Centers with a Call-Back Option and Real-Time Delay Information. Operations Research 52(4): 527-545 (2004) |
| 2003 | ||
| 2 | EE | Constantinos Maglaras: Continuous-Review Tracking Policies for Dynamic Control of Stochastic Networks. Queueing Syst. 43(1-2): 43-80 (2003) |
| 1999 | ||
| 1 | EE | Constantinos Maglaras: Dynamic scheduling in multiclass queueing networks: Stability under discrete-review policies. Queueing Syst. 31(3-4): 171-206 (1999) |
| 1 | Mor Armony | [3] [4] [9] |
| 2 | Itay Gurvich | [9] |
| 3 | Jan A. Van Mieghem | [7] |
| 4 | Assaf J. Zeevi | [5] [6] |